Shhhchildren wrote:I feel like most people here are way too cynical for their own good.....maybe even stupid. I literally created an account just to set everyone straight because this is plain stupid. First of all, the person that "created" this story and post is a liar. They wrote in another forum that they quit when a manager took over their sale and then later on in the post she linked to this post she made and now she says she quit when because they blamed her for stealing. I can see how low sales/foot traffic can lead to high stress among a store's employees but if managers aren't meeting those same goals, they would be in trouble too. People also need to realize this is a business. Tea and it's benefits are a relatively new concept to most people in the US so, even though people take it as pushy, it's informative and increases sales. I agree, making a customer feel pushed and uncomfortable is a self destructive business plan but it may just be the person trying to meet their goals. Teavana is a sales oriented business like every other BUSINESS and people need to realize that. If you're a terrible sales person and you can't perform under pressure, be a librarian.
Oh, so you're saying that if we can't take it then we shouldn't be there?
I always knew Teavana was a sales oriented business. I knew if I couldn't take the pressure I wouldn't last but, what I didn't know at the time is what you don't know now... Or much rather over looked in this thread!
Yes, there was a lot of pressure but, that was NO excuse for the abuse that some of us have endured. They seldom gave me breaks. I was denied my lunch break for a week straight that's seven days worth of legal violations!
Don't get me started on how they attempted to defraud me either. Ugh!
Its one thing to have an overly pushy sales team but, its an entirely different thing to breed them! I can tell you without a doubt that the stress was brought on by the managers. Rude customers, and forgetting lines where nothing compared to how that manager treated me... treated us.
Even if the customers/foot traffic and routines were frustrating it was nothing that we couldn't handle. It was the unreasonable expectations of the keyholders and their insidious methods of keeping us "sharp"
I take it this was your first post here in this forum. I am pretty much sure it is. I wouldn't be surprised it was your last post too. (I hope it is)
Typical tactics from that tactless business.
I would rather be a stupid teavana flunky than be a corporate drone for that sociopathic numbers racket. I mean Tea Store.