Is anyone there?
Posted: Jun 9th, '10, 18:07
I recently tried to place an order with Adagio and have not received any response to the two emails I sent concerning a delivery address mixup.
I ordered some items not realizing that having several windows open would double the items in my cart. It wasn't til after I placed the order I discovered the issue and cancelled it immediately. I then went back to replace the order. The first time I went through I noticed they still had my old address from 5 years ago. I added my new address. But when I went to replace the order I forgot to check the address, and upon checking the tracking the next day I noticed it was out for delivery in my OLD neighborhood.
I called UPS who wouldn't do anything about it and emailed Adagio TWICE to have them maybe recall the item. I have just checked the tracking again and no one was home so, so far no one has it. There is NO phone listed for Adagio which, now knowing this I find strange. There is a number listed in the yellow pages but calling it yields no human contact unless you know an employee's name.
There are debit authorizations for the first and second orders and I can just imagine that my money will be gone with no item in its place.
Is anyone out there listening?
I ordered some items not realizing that having several windows open would double the items in my cart. It wasn't til after I placed the order I discovered the issue and cancelled it immediately. I then went back to replace the order. The first time I went through I noticed they still had my old address from 5 years ago. I added my new address. But when I went to replace the order I forgot to check the address, and upon checking the tracking the next day I noticed it was out for delivery in my OLD neighborhood.
I called UPS who wouldn't do anything about it and emailed Adagio TWICE to have them maybe recall the item. I have just checked the tracking again and no one was home so, so far no one has it. There is NO phone listed for Adagio which, now knowing this I find strange. There is a number listed in the yellow pages but calling it yields no human contact unless you know an employee's name.
There are debit authorizations for the first and second orders and I can just imagine that my money will be gone with no item in its place.
Is anyone out there listening?