Thanks for the reply.
If you look on the triniTEA page, it states, "available only via Ground shipping in continental US." The reason for this is that second day shipping (which you chose regardless) costs us about $20, whereas we only charge you $7.75. Because of the size of the triniTEA, it must be shipped individually, so we cannot combine the device and other products into one box.
Therefore, our shipping dept. probably decided that it would be prudent to ship only this most valued product (the triniTEA) with the quickest shipping available (got there the very next day, i believe) and ship the additional items via a regular ground shipping method.
As Ilya mentioned, we were all away at an expo, so only had a very limited ability to answer customer service emails. In the future, please know that we do indeed greatly value
your loyalty and strive to answer your inquiry as soon as we possibly
can. One day (12 hours, even!) is a very reasonable amount of time to answer emails -- You waited only 4 hours before posting this customer service inquiry on our (non-customer service) bulletin board. In other words, your patience is greatly appreciated.
A full staff is back in the office, so if you'd like to continue this conversation, please email our customer service center at firstname.lastname@example.org
or come on LiveChat.
Many thanks again,