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Has something happened to YunnanSourcing ?

Posted: Jun 14th, '10, 21:23
by skilfautdire
I put an order on the 6th and haven't got any feedback since then. With all previous orders Scott would reply a short acknowledge saying 'thanks, will be shipped tomorrow' or somesuch. But now, nothing. Paypal fully processed. I renewed the credit card with Paypal recently, but it seems all fine for the payment.

I wrote to Scott a few days ago asking if there were any problems with the order. Still no reply. He might be out on the countryside and I'd understand, but wouldn't there be someone to process the orders in the meanwhile ? Or at least the email client could reply automatically something like 'will be back in two weeks'.

Is anyone currently having pending, paid, orders with YS ? Are you experiencing the same ?

Re: Has something happened to YunnanSourcing ?

Posted: Jun 15th, '10, 10:53
by brose
Yeah, I placed my order June 3 and got a confirmation e-mail June 6 and it should be on the way to me now.

Re: Has something happened to YunnanSourcing ?

Posted: Jun 15th, '10, 16:15
by nonc_ron
skilfautdire wrote:I put an order on the 6th and haven't got any feedback since then.
Bought some Tea from Scott on 13th
Received a reply from Scott 14th.
Must've been a miner blip on the Internet.Image

Re: Has something happened to YunnanSourcing ?

Posted: Jun 17th, '10, 20:27
by skilfautdire
After reading your reply I wrote for a second time to Scott. Still, no answer after two days. I thought that maybe for some reason the email client would filter his reply in another folder but I've checked and there's nothing. I also did not receive any error messages

Would someone be kind enough to write to him for me ? Simply send me a personal message through TeaChat (assuming it is possible) and I'll give you my email and order number. It'd be appreciated.

Re: Has something happened to YunnanSourcing ?

Posted: Jun 17th, '10, 20:44
by Proinsias
He's a member here

http://www.teachat.com/memberlist.php?m ... le&u=32929

He doesn't post much but a pm might be worth a shot.

Re: Has something happened to YunnanSourcing ?

Posted: Jun 17th, '10, 20:50
by skilfautdire
Thanks! I also noticed now that it is possible to leave a note on the Yunnan Sourcing web site so I just did that now.

Re: Has something happened to YunnanSourcing ?

Posted: Jun 18th, '10, 05:50
by skilfautdire
It turns out that Scott has already replied twice. Bummer (for the trouble it incurs). OTOH I've scanned the mailboxes and could not find any of his replies. The only thing I can think of is that the replies were filtered upstream. Next time I'll try to bypass this ISP (who *is* doing spam filtering).

Re: Has something happened to YunnanSourcing ?

Posted: Jun 24th, '10, 13:47
by Geekgirl
FWIW, I frequently lose inbound messages from China on my work account, (they're not even in the spam filter,) but I've always gotten overseas vendor messages on gmail.

Re: Has something happened to YunnanSourcing ?

Posted: Jun 26th, '10, 17:57
by skilfautdire
Thanks GG ! I'll keep that in mind as an alternative.