Tead Off wrote:From my point of view, the main conflict that Hojo has is his dual operation of having a storefront in Malaysia while having an online business in Japan. The prices are not the same even though the name of the business is the same. If anyone has visited his store, they know the prices are considerably higher than on his website. I don't want to debate the pros and cons of this, just pointing out the inherent conflict doing business like this.
In fact, it is not so much the problem of the B&M shop vs the online shop. But malaysian taxes are not the same depending on the origin on the tea or teaware, same thing with cars and everything else (european cars cost twice what they cost in France for instance). Chinese tea for example will be cheaper in his KL shop than in his online store because taxes are cheaper in Malaysia than in Japan. On the contrary, a tetsubin in his KL shop will be more expensive than online.