I was in the area and went to one of their retail locations to pick up some blacks. I like shopping in actual stores and supporting local tea vendors and whatnot, but I'm usually disappointed by places being overly blend based, expensive, pretentious, or God forbid afternoon tea themed (without a decent Darjeeling!). This place was nice and seemed focused on the tea without the huge board of tea based (and often non-tea based) sugary smoothy boba drinks I hate looking through. The employee was super helpful letting me look and smell the tea and giving suggestions without upselling. They even had a nice binder that separated tea by type (black, green, ect), and then by style (2nd flush Darjeeling, Keemun, masala chai) which has to be the best thing to ever happen to me in a tea store. Now I just have a single page to look at listed by price!. I was happy with everything I came out of there with including their Grand Keemun which was listed as Mr. Waddington's "desert island tea" and for good reason.
My only quibble is the 2 oz minimum as I really prefer half that for trying a new tea, but I can see how they may need to draw the line somewhere to keep down packaging costs. If I was worried about what I was getting I probably would have taken the time to try some before purchase.