Why are you out of so many 4oz. teas?


We're always open to a little constructive criticism.

Why are you out of so many 4oz. teas?

Postby buddha nature » Mar 22nd, '09, 02:58

It seems that you are out of the four ounce tins of many of my favorite flavors. Why? Are you having supply issues? Can I expect to see more of them soon?
buddha nature
 
Posts: 12
Joined: Feb 21st, '

Postby ilya » Mar 22nd, '09, 12:09

Sadly, we are running low on 4oz tins, but expect to have them arrive in about 2 weeks.
User avatar
ilya
Site Admin
 
Posts: 538
Joined: May 20th, '
Location: New York, NY

Postby kymidwife » Mar 22nd, '09, 12:18

Ilya,

I have several teas on order for the Signature Blend Box Pass. Its fine with me for them to be packaged in sample tins instead of 4 oz tins, since they're going to be sent out in the box anyway.

Have you ever considered a tin recycling program, or distributing some teas in other packaging than a tin, for refills?

Sarah

Edit... cancel the above offer.... Adagio is too fast, my order is already en route.
User avatar
kymidwife
 
Posts: 1334
Joined: May 10th, '
Location: Kentucky

Refills

Postby ilya » Mar 22nd, '09, 12:50

Unfortunately, we can not offer the signature blends in sample tin sizes without needing to charge a ridiculous amount since all these orders are processed in real-time as the order is processed.

As for your refill suggestion, we have had a refill program in place for several years and you can access this via your account page. Additionally, we will be changing packaging in the next few months that will reduce the amount of tins that we ship out.
User avatar
ilya
Site Admin
 
Posts: 538
Joined: May 20th, '
Location: New York, NY

Postby kymidwife » Mar 22nd, '09, 13:20

Thanks for the info on the refills.. I think lots of people don't know that option is there. It would be great if that was an option when adding to shopping cart.

Sarah
User avatar
kymidwife
 
Posts: 1334
Joined: May 10th, '
Location: Kentucky

Re: Refills

Postby hooksie » Mar 22nd, '09, 16:48

ilya wrote:Unfortunately, we can not offer the signature blends in sample tin sizes without needing to charge a ridiculous amount since all these orders are processed in real-time as the order is processed.

As for your refill suggestion, we have had a refill program in place for several years and you can access this via your account page. Additionally, we will be changing packaging in the next few months that will reduce the amount of tins that we ship out.


I sure hope we will still have the option to get a tin if we would like to. :)
User avatar
hooksie
 
Posts: 257
Joined: Jan 12th, '
Location: RI, USA

Postby silvermage2000 » Mar 24th, '09, 11:29

This is good ifo I will keep this in mind.
silvermage2000
 
Posts: 538
Joined: Apr 1st, '0
Location: united states IL.


Instant Messenger

Permissions
You cannot post new topics
You cannot reply to topics
You cannot edit your posts
You cannot delete your posts
You cannot post attachments
Navigation