Victoria wrote:What would prompt me? The first things that come to mind are:
Word of Mouth
Focus on whole leaf
Pictures of tea - dry leaf & brewed
Descriptions and grower details
Tea by region
Rare, limited or new/special region tea
Ease of site navigation
What keeps me coming back:
#1 - The quality of the leaf. Without a doubt.
Good customer service. IE; knowledgeable and responsive, and
most importantly - a tea nerd.
Order history on file. I buy a lot of tea, I like to know what I've purchased.