Well my Yamamotoyama tea was supposed to arrive today....except for the fact that UPS hates me
I only got one notice, which I promptly signed and wrote a polite note asking the package to be left outside. Well it turns out the first note was really the second note. So today while I was at home (yup, didn't hear any bell and I wasn't listening to music) they made the last delivery attempt and returned the product to sender. I called and they said there is nothing they can do, there is no way they can control what their delivery people do. What bothers me even more is that I took enough initiative to hand write a note, but they didn't even hold the package at their facility. Within one hour of the attempt they already put the package in some magical bin from whence the package shall never return.
This really frustrated me because I was expecting the tea tonight and also because it will take me forever to get the tea back. Waiting for it to return to California, waiting for the customer service people to deal with it, then probably getting charged extra for shipping....
I really wish more companies would use USPS rather than ups because they don't have all these ridiculous policies. You can beg and plead for ups to leave a package but they just won't do it. You never know what time they will deliver the package. If you want to pick up a package you have to drive for miles and jump through hoops too.