Has something happened to YunnanSourcing ?

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Has something happened to YunnanSourcing ?

Postby skilfautdire » Jun 14th, '10, 21:23

I put an order on the 6th and haven't got any feedback since then. With all previous orders Scott would reply a short acknowledge saying 'thanks, will be shipped tomorrow' or somesuch. But now, nothing. Paypal fully processed. I renewed the credit card with Paypal recently, but it seems all fine for the payment.

I wrote to Scott a few days ago asking if there were any problems with the order. Still no reply. He might be out on the countryside and I'd understand, but wouldn't there be someone to process the orders in the meanwhile ? Or at least the email client could reply automatically something like 'will be back in two weeks'.

Is anyone currently having pending, paid, orders with YS ? Are you experiencing the same ?

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Re: Has something happened to YunnanSourcing ?

Postby brose » Jun 15th, '10, 10:53

Yeah, I placed my order June 3 and got a confirmation e-mail June 6 and it should be on the way to me now.

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Re: Has something happened to YunnanSourcing ?

Postby nonc_ron » Jun 15th, '10, 16:15

skilfautdire wrote:I put an order on the 6th and haven't got any feedback since then.

Bought some Tea from Scott on 13th
Received a reply from Scott 14th.
Must've been a miner blip on the Internet.Image

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Re: Has something happened to YunnanSourcing ?

Postby skilfautdire » Jun 17th, '10, 20:27

After reading your reply I wrote for a second time to Scott. Still, no answer after two days. I thought that maybe for some reason the email client would filter his reply in another folder but I've checked and there's nothing. I also did not receive any error messages

Would someone be kind enough to write to him for me ? Simply send me a personal message through TeaChat (assuming it is possible) and I'll give you my email and order number. It'd be appreciated.

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Re: Has something happened to YunnanSourcing ?

Postby Proinsias » Jun 17th, '10, 20:44

He's a member here

memberlist.php?mode=viewprofile&u=32929

He doesn't post much but a pm might be worth a shot.

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Re: Has something happened to YunnanSourcing ?

Postby skilfautdire » Jun 17th, '10, 20:50

Thanks! I also noticed now that it is possible to leave a note on the Yunnan Sourcing web site so I just did that now.

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Re: Has something happened to YunnanSourcing ?

Postby skilfautdire » Jun 18th, '10, 05:50

It turns out that Scott has already replied twice. Bummer (for the trouble it incurs). OTOH I've scanned the mailboxes and could not find any of his replies. The only thing I can think of is that the replies were filtered upstream. Next time I'll try to bypass this ISP (who *is* doing spam filtering).

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Re: Has something happened to YunnanSourcing ?

Postby Geekgirl » Jun 24th, '10, 13:47

FWIW, I frequently lose inbound messages from China on my work account, (they're not even in the spam filter,) but I've always gotten overseas vendor messages on gmail.

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Re: Has something happened to YunnanSourcing ?

Postby skilfautdire » Jun 26th, '10, 17:57

Thanks GG ! I'll keep that in mind as an alternative.

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