Chip wrote:Britt, and yet you posted negative feedback before you even contacted the seller about the problem (as is your policy), seems very unreasonable to me.
I am sorry, I am glad this turned out OK, but I do not agree with posting negative feedback prior to contacting the seller of a problem first, trying to make an effort to resolve it first. I call this being reasonable.
By your own admission in this topic, you did (and do) this to gain maximum advantage, leverage and did not once consider the potential harm you may cause the seller. The seller made an honest and understandable mistake for which you purposely threw him under the bus. Mistakes happen. Be reasonable.
Then you boast about it here? You have also used TeaChat to your advantage as well knowing Jerry was notified of the topic. In fact, you posted about the problem after posting the negative feedback but before contacting Jerry.
The end does not justify the means. This could have been accomplished by contacting the seller first, giving them an opp to correct an obviously accidental mistake.
I have never had to use such dire tactics.
These are my opinions ...
You are certainly entitled to your opinions.
If I receive the wrong item, a broken item, etc. I consider this to be an unpleasant or negative experience and I rate it accordingly. Most buyers are lenient, as you apparently are, therefore giving new buyers like myself a false impression of a seller's reputation because most buyers refuse to hurt anyone's feelings by leaving appropriate feedback. To me, this is more unreasonable than what I do, which is holding sellers accountable for their mistakes and letting other buyers know about them.
Did you ever resolve your Hagi problems using the "nice guy" methods?
Sellers that don't leave feedback for a buyer when payment is made do so because they feel it gives them an advantage. With me it earns them a negative much quicker than it would a seller who already left feedback. Sellers that hold feedback thinking it is their bargaining chip deserve the negatives they recieve before a buyer contacts them.
It is unwise to negotiate without giving yourself the best advantage. The negative feedback can always be revised later if a proper resolution is offered.
As far as Tea Chat being used to my advantage, it is another forum member who originally sent the link to Jerry. I did not and do not need Tea Chat as a bargaining chip. I do just fine using my own methods, as evil as they may be in your eyes.
As far as the boasting, as you call it, goes I consider my posting to be informing other buyers, including Tea Chat members that use this vendor, of the final conclusion. I am telling them what really happened with this vendor, both the good and the bad, so others know what they will be dealing with. I am not keeping anything from them, as is the case with buyers who refuse to note problems when they leave feedback. Would you prefer I leave the negative comments uncorrected even though the issues were resolved? This severely contradicts your defense of the vendor. It would be much fairer to the vendor to "boast" about the fact that he came through and resolved the issue.
This may also get a resolution for another Tea Chat member who posted his bad experiences on this same thread. Where is your sympathy for them? Would you prefer this remain uncorrected, and would you still feel the vendor should continue receiving false positive feedback? Other members have noted various problems they've had with this vendor; I am not the first. We are trying to correct them and Jerry seems willing to help resolve any remaining issues. Why not do so?