SlientSipper wrote:Does anyone care to hear the end of the story or should I take this somewhere else?
Well I am not sure why you are doing this in installments with several hours to a day or more between posts. I mean I gather this is all in the past and you are not working at Teavana, and then coming home and writing about the day.
To be fair that last part you shared sounded like a bad day, and I feel most people have bad days, in which they seem to be working non stop with zero breaks, etc. So it would be good to share the key points that happened while working there.
I guess I would be more interested in hearing about why you no longer work there. I mean we have an entire thread devoted to talking about certain questionable practices people have witnessed at teavana.
Oh but, it was pretty much the same for the next couple of days. I know for that of the 8 days I worked there I only received my 30 min break twice and not once did I get my full break time.
They didn't say it to my face but, I am pretty sure that I walked in on the two managers discussing my flaws. They looked Startled when I stepped into the back room. I had to get something so I didn't think too much of it at the time. I was told I had to learn the script first and then add my own bits of personality to the sales process. I felt confident that I learned it. I always reviewed the bullet points to customers and I did take a liberal amount of my own opinions to them. At the end of the following days I felt proud for working so hard and learning this so fast. but, then I had a feeling in the back of my mind that this would not last long. I didn't want to pay any attention to those thoughts because I was enjoying myself and attributed it to overacting. Oh sure I wasn't perfect but, I was confident and everyday I could see improvements in my work.
At the same time I noticed that they didn't seem to happy with me. Like I was some burden but, they never out right said it. Not until the very end. Which leads to my last day...
The moment you've all been waiting for.
THE LAST DAY!
So I got off early from my other job. I took a fair long nap that day because I wanted to be ready and rested for the day ahead.
I got in still somewhat groggy but, good enough. Jill the General manager lady approached me and told me that she needed me to be at the sample carts. Saying that I would be needed at there because I am good at it. She told me it was like a promotion and gave me a high five. Infact. Every time I spoke with her it almost always ended in a high five or some other upbeat gesture. It was always very brief though. I can still picture her praising me and making me feel valuable but, as soon as she left I was like "really?" But, I stood there and did pretty much what she told me to do. I followed her routine of luring customers in by holding that little tray and using open body language to invite customers in.
The whole act went like this. I'd stand at the outside of the store and wait for people to walk by. I'd greet them and say "Hey what's up? Try some of our amazing tea" If they said no then I would ask "Are you sure?" Then let them walk away. If they tried a sample I'd have a 30 second conversation with them and say "Hey come into the store" and lead them to the cast Iron tea pots and explain all the crap as I lead them to the counter. I gotta admit it was rather effective. I spend most of the day doing that. Then as things were cooling off I got to move around and do my usual duties I got my second and last lunch break.
I came back from break and I had a strong feeling that something was off but, I didn't know what. I finally got the cash register down and told Nancy that I had got it done right without any help. She sarcastically congratulated me and told me to get in the back and fill out the crudely made sign in sheet. I did all that I could remember to fill in for the days that I was not on the computer. It took 3 days to get logged in on the computer and they had me working before that could get started. The blame for me not getting on that system is partly my fault for my spotty wifi and theirs for being too busy to get that done. I didn't want to rush them so I figured I'd do it when they were ready. Once I was done I got back to the floor and started talking with people in the store.
Nancy looked pissed and politely told me to go back to the back room and stay there. It was becoming clear.
The following leaves me uncertain of whether I deserved my termination or not.
So there I was. In the break room. Nancy came in. Her cheer was gone. She had a serious tone in her voice. "So how do you think your doing in this job?" she asked me with her arms folded.
"Great" I said back as I explained all the progress I thought I was making.
She sighed deeply, " Jill and I were discussing your performance and we think that you are not suited for our business model" I wasn't quite sure where this was heading. I was not fully aware of what she said. Was I getting a warning? Was my first thought.
"I love this job I'm making great progress and while I'm not perfect I feel that I have earned my place here and I do not know what the problem is"
I responded honestly.
"See, Jill and I notice that you are like 'fighting the team' We tell you to do something and you say you know but, you don't. This is not something that Jill or I could help you with." She told me.
"So... I'm fired then.." I lowered my head. Finally accepting what I had denied for long enough.
"Yes..." she uttered as she handed me the paper and looked over it.
"So, your not going to write me up or give me a last day or anything?"
I asked almost begging.
"I don't have the time or place for that and we were going to let you go after Christmas anyway because you were hired for that." She said dismissing my question. Lastly I asked her about my final paycheck. I filled out the paper work for direct deposit and was willing to accept it being mailed to me or whatever. She assured me that she is good at making sure that people get paid and that she won't screw me over as she handed me her business card and told me to call her.
She handed me the schedule and told me that I forgot about this day and that or something. She used that as a ammo for her argument. I did forgot two days to mark on that list. I had no desire to argue. I just wanted to go home. I told her that I had nothing further to say.
She told me that she had to leave the store with me. As if to escort me out. I walked out of the store. She bid the rest of the crew a cheerful good night and exchanged pleasantries with them while I stared at the Celedon tea that I was going to buy my mom for Christmas. It felt like forever standing there. I really did want to go home. I felt ashamed. I wanted to tell her to hurry up because I was not on her clock anymore.
I couldn't bare to face her either. I felt, betrayed, enraged, depressed worthless, used, guilty and really really confused. I kept my head down as she walked behind me. She uttered something that ended with "sir" as I walked out the exit hall alone...
The next day I lost the card on accident. I could go to the place of employment to pick up my last check. I spent some of my time reading the labor laws of my state. As it turns out. The employer has 3 days to give me my check. Its been two days already. She should really call me as she has all the info needed. she just needs my signature. I don't know what to do from here or what to make of myself right now.
Okay now its your turn to speak. Tell what you all make of this.