eugene_b wrote:Thanks for the info! Well, I am still in doubt. I'll try to contact them on this matter but I think I'll be mainly buying from other vendors who reveal all the info about their teas. I have a slightly bad feeling when a vendor hides the info like that.
... been there, done that. Seriously. I talked to Frank Sanchez who was a top officer of Upton, and who also sent my emails to the ownership.
Frank Sanchez wrote:I regret that we are unable to meet your expectations within a time frame you deem acceptable.
That was in January 2007, almost 4 years ago, and they still have not addressed this. At the time he said they would do this (include harvest info on the site) with the site upgrade, neither the site upgrade nor the universal posting of harvest info has taken place after more than 3 years.
This was pivotal for me, as I simply moved on and have been extremely TeaHappy ever since. Fact, there are a LOT of vendors out there, no need to be loyal to a vendor who is archaic and nonresponsive to the needs of the customers.
... however, they do provide some harvest info for Indian black teas ...