I was gifted by a relative for the holidays a gift certificate to spend on adagio's site. Since I hadn't tried all I'd wanted to yet, I got mostly samples along with 2oz. of one tea, 2oz. of another, and 1oz. of a third. The order ran $4 over though I paid the difference, it was confirmed and all seemed fine.
Except then I got a note saying that one of the 2oz. was out of stock and, before figuring out what I wanted done regarding that, they'd sent the order. So now, since the tea in question apparently won't be in stock until summer, my only real option is to get a refund and spend the remaining amount from gift certificate on something else, only then, because they'd already sent the order out, I'd be stuck spending shipping on it to be sent separately.
I've placed orders for things online in the past only to have the item turn up out of stock, though I've never had a company both send out the order before resolving the issue with me and finding out what I wanted done as well as expecting me to pay for their blunder should I want to get something of equal value to replace the item from them.