bambooforest wrote:Ed, interestingly enough, my whole foods here in southern Cali does not seem to carry Rishi anymore. Perhaps it wasn't selling well. But, in this area, you would think that it would. I wouldn't mind some high quality black tea on the shelves.
In my experience often times the employees in places like this don't know anything, or very little about tea, so the tea section suffers. Its not a compartitively high volume seller, so it doesn't get much attention.
Rishi is a direct store delivery (DSD) item, meaning they don't have a rep to go to the store and maintain or stock the product, so its up to the employees to do it. And if a product sells out, it isn't always re-ordered (particularly if another vendor takes the empty space for their
stuff), and after a while there isn't anyone working there who even know's something is missing--its hard to keep track of 12,000 sku's.
For example, if you were to go to any of my other stores, the Rishi selection would be very poor; which is exactly what our's was like when I started. But I worked with them and brought the line up to date. But again, like I said in the beginning, the employee's don't always know to bother.
So if you want your local WF or WO to carry more Rishi, ask them; they might be able to help you out if they know there is a demand for it.