Chip wrote:Having had time to consider, I also add Yuuki-Cha to this wall of shame. Yuuki-Cha has the ability to get this straightened out by simply contacting me. But since Yuuki-Cha refuses to reply and based on my previous experiences with them, I am going with Chesslover's recommendation to add them to the list.
I don't understand why the owner of Yuuki-Cha doesn't work things out with Chip. Doesn't he/she realise that Chip is a respected member of an important tea community, with his opinions valued by many. From a PR point-of-view, an ongoing problem with such a person is bad news indeed!
Having said that, it wouldn't be the first time I have seen a retailer act irrationally, and against their own best interests.