Boy, I have to admit that when I started this thread, I didn't expect it to get all the responses it has!
Speaking as someone who is not a puerh drinker or buyer, knows next to nothing about it, and has only made a single order of dragonwell and roasted oolong--of which the dragonwell, at least, has proved to be excellent (haven't opened the oolong yet)--from the company in question, I would have to say that I don't find Geoffrey's request for Marshaln and hster to retract/amend their statements threatening or out of line. As he points out, they have spent a lot of time and money trying to establish their reputation as a reputable tea importer, and posts that accuse them of price gouging are actively detrimental to this. Speaking for myself, I know that when I went looking for reviews on Verdant tea offerings (as I do on most new vendors I'm thinking about ordering from), Marshaln and hster's blogs were one of the first hits that popped up on my Google search, and their reactions to Verdant's puerh offerings certainly gave me pause.
In the end, the high number of apparently satisfied customers for their non-puerh offerings convinced me to order anyway, and I'm glad I did. And if Marshaln and hster aren't convinced by the information that Verdant's reps have provided, and want to stick to their positions, that's certainly their prerogative, and I can't fault them for that. But IMHO, I don't think requesting a retraction from bloggers, *if* it turns out they were mistaken, is out of line or domineering, given how much a negative review from a popular blog can affect someone's business.
In any case, hopefully this thread will shed some light on the debate to future Google-ers looking at Verdant teas!