I respect your perspective, and I accept that there can be differing interpretations of what is said, but that last part about the retraction is left open.
It begs the reader to ask: "and what happens if Hster doesn't post a retraction" and "if you won't drop the matter than what will you do". And, from a legal perspective, when one starts talking about grievances, financial damages and amicable resolutions the "L" word comes to mind. I just don't think this sort of thing is appropriate in a situation where the company's marketing created the conditions for a misunderstanding.
OK, I have had communication on this subject with Geoffrey of Verdant Tea. His intent in the usage of grievance is simply to find a peaceful solution to the difference of opinions. He has absolutely no intention of filing some kind of legal grievance.
So you see, on a rare occasion this old Mod shows hints of wisdom.
Further, it is their intention to move onward and forward. Hopefully we can all do the same and see what Verdant has taken from this experience to apply to future offerings.
Your (generally) humble servant,
Immoderate TeaDrinker who happens to Moderate