My experience at Teavana.

by **BioHorn** » Nov 27th, '12, 18:54

Re: My experience at Teavana.

by BioHorn » Nov 27th, '12, 18:54

Here is a link to the recent Glaucus report on Teavana and pesticides:

http://seekingalpha.com/article/1019431-independent-lab-tests-indicate-teavana-deceiving-consumers-about-pesticides-in-tea

“Independent laboratory tests show that Teavana’s teas contain pesticides in amounts that exceed U.S. and E.U. regulatory limits,” Glaucus reported. “In our opinion, not only are lawsuits from the Federal Trade Commission and class-action attorneys inevitable, but once Starbucks learns that they have been deceived into paying a premium price for a tarnished consumer brand, they will walk away from the acquisition.”

Does it not make you wonder about the teas you drink from those direct suppliers? I do. It is a real conundrum.

by **Chip** » Nov 27th, '12, 19:02

Re: My experience at Teavana.

by Chip » Nov 27th, '12, 19:02

Wow ... that is truly fascinating!

If true, Teavana has played a dangerous game with unsuspecting consumers as their victims ... but wait, there is nothing new about that, is there!?!?! :idea:

And we already knew that store staff is trained to say exactly what they are told to say! STUPID!!!!!

Just walk away, Starbucks ... Andy and company do not deserve to get rich off of this. Regardless, I am anxious to hear what they have to say! Hm, from either company actually.

by **Chip** » Nov 27th, '12, 19:10

Re: My experience at Teavana.

by Chip » Nov 27th, '12, 19:10

Thanks BioHorn ... some reaction from Teavana.

http://www.bizjournals.com/atlanta/news ... ms-of.html

... and the fun begins ... the game is afoot!

by **AMV123** » Dec 10th, '12, 18:17

Re: My experience at Teavana.

by AMV123 » Dec 10th, '12, 18:17

Today was my first day at Teavana and I am trying desperately to find another job. I red through the training manual and diff all of the questions at the end of reach chapter. I was kind of disgusted about somethings like how the manual says the bags for holding tea will keep it fresh for a year but we are supposed to tell customers it only keeps it fresh for a few weeks....
I was happy to learn that my manager does not expect me to stick to the manual about selling cast irons. He said he'd rather have happy customers. He left me on the floor by myself after being there for two hours and seemed reall6y dissapointed in me when a customer came in and i helped her but she decided she didn't want anything and left. I was overwhelmed that i was sort of lied to when he hired me. He told me I would join the seasonal team but I could stay after the holidays post time.

by **AMV123** » Dec 10th, '12, 18:20

Re: My experience at Teavana.

by AMV123 » Dec 10th, '12, 18:20

Sorry! Got cut off above! He said i could stay on PART time but whenever i asked questions about the tea behind the counter, he'd say "oh, don't worry about that. You are only seasonal." What?...

by **Evan Draper** » Dec 10th, '12, 20:42

Re: My experience at Teavana.

by Evan Draper » Dec 10th, '12, 20:42

Sorry AMV. I think we have had a lot of Teavana survivors on here over the years. It's nigh impossible to find a good job in tea, and Teavana is not one of them.

by **amaranto** » Dec 15th, '12, 20:12

Re: My experience at Teavana.

by amaranto » Dec 15th, '12, 20:12

It makes me cringe to read some of these posts. I'm sorry you guys have gone through this.

I just had a drawn-out, annoying experience with their tea of the month club. They switched the teas around on me without notice, and I still haven't received any installment but the first.

I finally got a customer service rep who helped cancel my order and get my money back, but they just seem like a big mess overall. Getting anyone to do anything took around two months.

After reading the posts in this thread, I feel bad about ever ordering from them in the first place. I'd much rather be giving my money to a company that cares about the people it buys tea from and its customers. Also, the tea is rather low-quality (based on my limited experience with them).

by **needaTEAcher** » Dec 16th, '12, 07:09

Re: My experience at Teavana.

by needaTEAcher » Dec 16th, '12, 07:09

amaranto wrote:...I'd much rather be giving my money to a company that cares about the people it buys tea from and its customers....

That, imho, is our responsibility as consumers. Thanks!!!

by **SlientSipper** » Jan 6th, '13, 23:09

Re: My experience at Teavana.

by SlientSipper » Jan 6th, '13, 23:09

amaranto wrote:It makes me cringe to read some of these posts. I'm sorry you guys have gone through this.

I just had a drawn-out, annoying experience with their tea of the month club. They switched the teas around on me without notice, and I still haven't received any installment but the first.

I finally got a customer service rep who helped cancel my order and get my money back, but they just seem like a big mess overall. Getting anyone to do anything took around two months.

After reading the posts in this thread, I feel bad about ever ordering from them in the first place. I'd much rather be giving my money to a company that cares about the people it buys tea from and its customers. Also, the tea is rather low-quality (based on my limited experience with them).

They love to inconvenience you in the politest and sorriest of ways but, really they want you to get frustrated and give up on your refund.
As a kid I used to think that there was no company more insidious then Umbrella but, I was dead wrong.
Wal-mart is a close second to these fiends.

by **Silvicen** » Jan 11th, '13, 17:01

Re: My experience at Teavana.

by Silvicen » Jan 11th, '13, 17:01

Wow, I have seen some new employees make some post that caused me to question Teavana's ethics (or lack thereof) this just makes sure that I will never order from them.

by **Chip** » Apr 10th, '13, 19:45

Re: My experience at Teavana.

by Chip » Apr 10th, '13, 19:45

I am pleased to report that as of the first of this month I have been named to the newly created Teavana position of Director of Customer Alienation in charge of training of associates in the non retention of customers.

Seems like a piece of cake position as all the work has already been done.

I vied for but lost my bid for the dream job of keeping all the monkeys in line that pick the TKY. :mrgreen:

by **AdamMY** » Apr 10th, '13, 21:46

Re: My experience at Teavana.

by AdamMY » Apr 10th, '13, 21:46

Chip wrote:I am pleased to report that as of the first of this month I have been named to the newly created Teavana position of Director of Customer Alienation in charge of training of associates in the non retention of customers.

Seems like a piece of cake position as all the work has already been done.

I vied for but lost my bid for the dream job of keeping all the monkeys in line that pick the TKY.

Oddly I did not see a "prank" from you on the first of the month, but on the 10th you almost got me as I have long since forgotten about the fools.

by **Chip** » Apr 10th, '13, 23:45

Re: My experience at Teavana.

by Chip » Apr 10th, '13, 23:45

Shucks, was I that obvious? :mrgreen:

Happy belated April Fool's Day everyone!

by **Jspigs** » Apr 11th, '13, 00:00

Re: My experience at Teavana.

by Jspigs » Apr 11th, '13, 00:00

AdamMY wrote:
Chip wrote:I am pleased to report that as of the first of this month I have been named to the newly created Teavana position of Director of Customer Alienation in charge of training of associates in the non retention of customers.

Seems like a piece of cake position as all the work has already been done.

I vied for but lost my bid for the dream job of keeping all the monkeys in line that pick the TKY.

Oddly I did not see a "prank" from you on the first of the month, but on the 10th you almost got me as I have long since forgotten about the fools.

I realized it wasn't true but I failed to link it to April.