looseTman wrote:Hi MacGuffin,
Our primary purpose for a scale is to accurately measure the needed quantity for a cup or pot of tea. A larger capacity scale is obviously more useful and also less likely to be damaged by too much weight. For several years, we've typically purchased 1-2 lbs. or 500g - 1kg of our favorite teas at a time to take advantage of quantity discounts.... the Triton which, as far as I can remember, has never turned itself off while in use.
"That sounds encouraging."
We're on the same page re quantity, etc. That's what made me decide on the Triton rather than a much cheaper pocket model with less capacity that I saw for sale on eBay that a Chinese blogger used (I recognized it from photos he'd posted; the blog was dedicated to puerh).
"I understand:"The Durascale does have an auto-off feature so after about 30 seconds of no activity the scale would shut off.
"Is that typically enough time for weighing loose tea?
DEFINITELY. I put a cha he (they average about 100 g) on the platform, tare it, and then measure my tea. It just takes a few seconds. I always have to shut the scale off manually but then, what's involved is at hand before I turn the scale on--no sense in running batteries longer than necessary.They don't answer their phone (even on your dime), don't respond to messages, and can't be bothered with e-mail. A shame because I like the MW scales I own.
"That's definitely not appealing especially if one is considering one of their more expensive models."
Well, fortunately, I haven't had any problems with their scales. The one time I contacted them, I was planning to buy a refurb (a kitchen scale) and wanted to know if it was covered by any sort of warranty. They never responded, I bought the scale and then reviewed it on Amazon. I very accurately stated that the scale performed fine (and still does) but that My Weigh's customer support sucked. I was rather surprised that readers took the time to comment to the effect that they'd had similar experiences. Review and comments all earned one negative vote apiece; I like to think they were from My Weigh. Again, my scales have both performed perfectly. I recently knocked the little Triton to the floor, breaking its hinges and my heart (thank goodness for airplane glue). I continue to kick myself for my stupidity but it still performs like a champ. It's inexpensive so I'm considering keeping the damaged one in my office at school and buying another for home.
"- Does Old Will Knot Scales provide the needed customer support for WM scales?"
I don't know but you could call them and express your concerns. As I mentioned previously, he states on his site that he only carries scales that perform to his satisfaction. Since he carries both of the MW models I own, that went a long way towards establishing creds for me, regardless of who actually sells the scales. I'm pretty sure you can take his endorsement to the bank.And that's a cute little scale
"- To which scale are referring - the MW DuraScale D2 660 g x 0.1 g ?"
No, the other that tops out at a kilo.
My pleasure! I've picked (and will continue to pick) others' brains on my tea journey and am happy to help if I can offer constructive advice.