This winter my spouse and I made a complete different experiences with two taobao proxies.
I made a very good experience with taobao tube
from ordering a ceramic tea tray.
The processing is super fast and taobao tube was always reachable, also through e-mail and we are always kept updated of the status. The tea tray was packed very well and safe and not exaggerating that the customer really pays for the necessary weight. The express shipping fee is very reasonable. And I appreciate very much their honesty with the shipping. For all of these reasons, I recommend them highly.
My spouse, who ordered earlier that I, made an unpleasant experience with taobao focus from buying two gaiwans. At the first glance, the service fee is more competitive. However at the end we were surprised by the highly inflated airmail shipping fee despite the delivery time, which could up to 40 days according to their website.
Could you believe that with Taobao Tube we paid the same shipping cost for DHL express (4 days delivery) as the 40 days airmail shipping of taobao focus? Moreover, the weight of DHL express shipment is 50% heavier than the airmail from taobao focus!
Added to that, the packaging of taobao focus is improper; when complained, they told us not to order porcelain again from taobao.
From this experience we would like to suggest tea friends to put priorities on customer service and professionalism over the service fee that initially seems to be more competitive.