Saayuq wrote:Twice now I have ordered Purple Bud cakes from KungFu teas on eBay. Both times now I received e-mail correspondence from the company in the following order:
1) notification that the item has shipped
2) item has shipped 12 days ago, please provide us 100% positive feedback (which I didn't since I didn't have the tea yet)
3) request to cancel the purchase, item defective (not sure how they were able to retrieve the tea back from the postal system but it never arrived)
The first time I agreed to cancel the transaction, but I reordered right away because I wanted the tea. Can anybody enlighten me on what is happening here?
Did you ever have active tracking on the tea? If not it may never have been shipped. Normally, EMS packages track after 2-5 days. If you did have tracking, it may have been returned to them. They may not have wanted to have the item arrive very late and get negative feedback.
I put in an order with KungFu teas a few months ago and had no problems.