Your website charged my credit card 4 times!!!

[Buyer Beware]

For an order that I tried to submit and it kept giving me an error message stating that I had an incorrect password. The order still shows open. What the heck is going on? I hope I better hear from someone soon regarding this! I've sent two emails and left a voicemail.

An unsatisfied customer,
Rita Scott
Vancouver, WA

[Rita]

My mind is at ease now!

Rita Scott
Vancouver, WA

[ilya]

Rita,

Sorry for the confusion. We have issued you a credit for the amount we charged. We hope you enjoy the teas

-Ilya

[Dronak]

I'm glad the problem got fixed quickly. I had no doubt it would. Any company would fix such a mistake as soon as they could, so I think a complaint on the web board was premature. But anyway.

I would like to note that this is exactly why you have to be careful about submitting web forms multiple times. Refreshing a page with a web form can also cause the form to be submitted again. And multiple submits equals multiple charges. Just a friendly little reminder for everyone.