Wow, so it's not just me. I thought they had a really good rep, too.
Thanks for confirming, everyone.
And since someone mentioned their Indian teas, I was disappointed by the tin of highly-rated though inexpensive Assam I ordered from them. Thought it was just me (I'm not really a black tea-o-phile) but maybe it really is as run-of-the-mill as I thought.
Oh well...too bad, as their service was good & the order came quickly. (He said as he eagerly anticipated the package from Jing Tea Shop ordered several weeks ago.)