I do have to admit, Sebation, Evan et al, that I was very attracted to this website at first because of the names. It was about one and a half years ago, I was just getting into tea, and I had no clue. The pretty names attracted me, and the good quality kept me.
Doing what I do when something intrestes me, I dove in head first and learned all I could about tea. The names, tea producing areas, what they're famous for, yixing tea ware, methods of brewing ect. It's a lot to learn, and I think I'll be learning till the day I die.
Their marketing worked. I'm here and I'm always going to be a customer. Doesn't mean I won't buy from anybody else though. I'm adventurous, and Adago doesn't always have exactly what I'm looking for. Jing Tea Shop has a lot of pu erhs and Jaya has a very large selection of darjeelings.
Now Chris, Micheal et al, in defense of seb and evan, the names of your teas are very attractive to beginners but for those who have gotten beyond being attracted to a tea by a pretty name, good discriptions are in order. Most of your teas have ok discriptions, and some have excellent discriptions. I think they all need exellent discriptions. I like to know the native name, estate (or notice that it's a blend), flush, grade as well as discription of aroma, flavor, re-steep ablitly and maybe an oxidation percentage in the oolongs and vintage in the pu erhs. Maybe you guys should each rate the teas yourself. Granted, the prices on your sample tins are good enough that I just usually order a sample first (notice how many samples I order?).