From what I have found, Teaspring *does* seem to be a legit site, and that we ought to blame a coincidence, a really nasty piece of spyware, or something like that. There seem to be enough stories of satisfied customers to make me think that they're a legit company that's just gotten burned. I feel sorry for my counterpart over there, personally...I have enough trouble pointing out to people where the Osmanthus tea is, and their crisis must be several dozen times that in severity. As daughteroftheking pointed out, accusations of fraud can really ruin a company. Much as Adagio wants to be #1, we'd rather it be because everybody realizes that our tea is the best and that we have the friendliest customer service (
), not because our competitors are too busy fending off accusations.
I think I'm going to exercise Admin Rights and lock this topic; rather than cause a controversy that we'd be embroiled in, it's probably best to just move on.