I hope that someone here with more FedEx experience can help me out (most of the places I order from ship UPS)- is it normal for FedEx to be slow in updating their online tracking or could the order that I placed actually still be sitting at the facility in Keasbey, NJ? According to the FedEx site, it arrived at that facility on the 21st, at 4:31am, and then never went anywhere even though it is scheduled for arrival on the 25th.
I'm sorry if this is a silly question but I am really looking forward to trying out the teas that I ordered and I have had shipping companies misplace packages at distribution facilities before. I just want to know if I should be contacting FedEx to make sure my package is still in transit.
Thanks for your help,
Samantha
Mar 23rd, '06, 11:46
Posts: 210
Joined: Jun 9th, '05, 01:21
Location: The tea wasteland that is Utah
Contact:
Marlene
Samantha,
I also live in CA. Not to worry. With all three Adagio orders I have placed, FexEx has shown the package in NJ a day or two before it shows up at my house. But it always, always arrives on time.
In fact, I've never had a package lost or delayed by FedEx.
Not to say it couldn't happen, just that there is no need to worry. If it doesn't show up at your house on the day it is supposed to arrive, go ahead and give them a call. But I wouldn't worry about it right now.
~Yresim~
I also live in CA. Not to worry. With all three Adagio orders I have placed, FexEx has shown the package in NJ a day or two before it shows up at my house. But it always, always arrives on time.
In fact, I've never had a package lost or delayed by FedEx.
Not to say it couldn't happen, just that there is no need to worry. If it doesn't show up at your house on the day it is supposed to arrive, go ahead and give them a call. But I wouldn't worry about it right now.
~Yresim~
"I know! We could go to the Bronze, sneak in our own tea bags, and ask for hot water."
- Willow, Buffy the Vampire Slayer (Reptile Boy, Season 2)
Favorite teas: earl grey, assam, white
- Willow, Buffy the Vampire Slayer (Reptile Boy, Season 2)
Favorite teas: earl grey, assam, white