Spilled sample

We're always open to a little constructive criticism.


May 7th, '08, 15:21
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Spilled sample

by Jade Flower » May 7th, '08, 15:21

I've just recieved my order with one of the sample tins opened and tea spilled all over the box...
I think maybe you should duct tape sample tins to prevent them from opening during transportation, just a suggestion :)

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May 7th, '08, 15:32
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by Victoria » May 7th, '08, 15:32

Tape is kinda messy, I'd say a rubber band would do the trick for any loose tins that are not packed in the set boxes.

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May 7th, '08, 15:33
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by xine » May 7th, '08, 15:33

Hi Jade,

Thanks for the feedback. We're working on making samples more ship-friendly. We have taped samples down in the past, and have customer state that they cannot open the samples with the tape. Hopefully we can find a happy medium!

-xine

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May 7th, '08, 15:59
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by Victoria » May 7th, '08, 15:59

If you do use tape and you just fold over a bit of the end piece, it makes all the world of difference in removing, as the person has something to grab a hold of.
Just a thought.
:D

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May 7th, '08, 16:41
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by auggy » May 7th, '08, 16:41

Shoot, I couldn't get my tin of kukicha opened to save my life - and it didn't have tape or anything. I still have to get hubby to open that one. :oops:

May 8th, '08, 15:44
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by Jade Flower » May 8th, '08, 15:44

Victoria wrote:Tape is kinda messy, I'd say a rubber band would do the trick for any loose tins that are not packed in the set boxes.
It will be an enormous waste of rubber bands, don't you think? :)

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