Actually Adagio did have an organic tea section some years back, but we found it wasn't as popular as we had hoped. We may introduce some addition organic teas in the future, but in our experience, we (and our customers) were a bit underwhelmed by the quality of the organic teas.
Keep in mind that the problem is not the organic tea itself, but rather that there are too few organic tea plantations from which to choose teas each year. We sample hundreds of teas each year before deciding on which few to carry. Occasionally, an organic tea has the best taste profile and we pick it. But more often than not, we opt for a traditional tea because it has a better price-to-value ratio.
Having said that, if you are absolutely must have your organic teas, I can recommend
Rishi Tea. You'll certainly pay more, but I'm sure you will be happy with the quality.
To answer teanewbie's question... We work closely with a company that provides flavorings for our flavored teas. We try to use natural flavorings whenever possible, but some natural flavors simply do not work well. The taste either dissipates too quickly or leaves an unpleasant after-taste, and in those situations we use some combination of natural, natural-identical, or artificial flavors.
