European site

We're always open to a little constructive criticism.

May 11th, '09, 12:37
Posts: 1
Joined: May 11th, '09, 12:33

European site

by Chimpanzee » May 11th, '09, 12:37

Hi. I'm a customer on your European site and it appears to of been abandoned! Out of stock teas are showing as being expected back in April (we are now in mid-May) and there are still promotions referencing Mother's Day!

What's happening? It doesn't instill confidence. I've been put off placing an order because I'm not convinced that someone it there to receive it!

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May 13th, '09, 01:42
Posts: 33
Joined: Jan 8th, '08, 04:32
Location: London, UK

by criteaque » May 13th, '09, 01:42

Dear Chimpanzee,

The container arrived not long ago - all products will be available very shortly (ie by the end of this week). We wanted to make sure we got the quantities of some of our customers' fav products right - hence the slight delay.

Apologies for any inconvenience caused and hope to see you online soon!

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