May 7th, '08, 15:21
Posts: 16
Joined: Dec 10th, '07, 17:45
Location: El Dorado Hills, CA
by Jade Flower » May 7th, '08, 15:21
I've just recieved my order with one of the sample tins opened and tea spilled all over the box...
I think maybe you should duct tape sample tins to prevent them from opening during transportation, just a suggestion

May 7th, '08, 15:32
Posts: 8065
Joined: Jan 8th, '08, 06:00
Location: Southern CA
Been thanked: 2 times
by Victoria » May 7th, '08, 15:32
Tape is kinda messy, I'd say a rubber band would do the trick for any loose tins that are not packed in the set boxes.
May 7th, '08, 15:33
Posts: 449
Joined: Mar 23rd, '07, 10:32
Location: dirty Jersey.
by xine » May 7th, '08, 15:33
Hi Jade,
Thanks for the feedback. We're working on making samples more ship-friendly. We have taped samples down in the past, and have customer state that they cannot open the samples with the tape. Hopefully we can find a happy medium!
-xine
May 7th, '08, 15:59
Posts: 8065
Joined: Jan 8th, '08, 06:00
Location: Southern CA
Been thanked: 2 times
by Victoria » May 7th, '08, 15:59
If you do use tape and you just fold over a bit of the end piece, it makes all the world of difference in removing, as the person has something to grab a hold of.
Just a thought.

May 7th, '08, 16:41
Posts: 995
Joined: Feb 8th, '08, 14:22
Location: Fort Worth, Texas
by auggy » May 7th, '08, 16:41
Shoot, I couldn't get my tin of kukicha opened to save my life - and it didn't have tape or anything. I still have to get hubby to open that one.

May 8th, '08, 15:44
Posts: 16
Joined: Dec 10th, '07, 17:45
Location: El Dorado Hills, CA
by Jade Flower » May 8th, '08, 15:44
Victoria wrote:Tape is kinda messy, I'd say a rubber band would do the trick for any loose tins that are not packed in the set boxes.
It will be an enormous waste of rubber bands, don't you think?
