I just had to write about this :]
As i wrote on the teaware section of this site, the two glass cup and saucer sets i ordered were a bit defected.... well, the cups seem to be fine, but both of the saucers randomly exploded. I hadn't even used them yet, they were sitting on my countertop and had not even been touched, and one just exploded and sent glass flying everywhere. I emailed customer service and they sent me a new saucer right away, no questions asked. While that was being shipped, my second saucer exploded. When I recieved the new saucer in the mail, I was too nervous to use it (obviously!) so I put it away in my pantry. This is when I wrote on the Teaware forum to warn everyone about what happened. A site mod messaged me about the situation, and sent me 2 brand new saucers AND cups. I can't believe how wonderful this company is. I've never seen such great customer service in my life.
And I felt like i had to mention it, because it really was spectacular :]
Thanks, Adagio!!
OMG. Exploding flying saucers?!
Head fer the hills ma!
Head fer the hills ma!
“Take some more tea,” the March Hare said to Alice, very earnestly.
“I’ve had nothing yet,” Alice replied in an offended tone: “so I ca’n’t take more.”
“You mean you ca’n’t take less,” said the Hatter: “it’s very easy to take more than nothing.”
“I’ve had nothing yet,” Alice replied in an offended tone: “so I ca’n’t take more.”
“You mean you ca’n’t take less,” said the Hatter: “it’s very easy to take more than nothing.”
Feb 25th, '09, 16:13
Posts: 508
Joined: Apr 1st, '08, 12:43
Location: united states IL.
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silvermage2000