1) 3 days delivery from U.S. to Canada on the cheapest method is very good. I'm impressed you got the order out the door so efficiently and that you don't jack up your international shipping costs to unreasonable levels like many other online retailers.
2) great tins (sample and 4 oz.). Love the clear UV lids. Love the green sage colour. I'm gathering all the tins aren't that colour. Too bad, as I would have liked to have collected a whole matching set of 4oz. and 8oz.
3) website is very nicely designed for searching and ordering and customer reviews for each tea is very helpful.
4) very nice teas, but I ordered 12 types (all samples, except one) and have been trying a number, so I'm now wired, dizzy and queezy from the tannins and caffeine. Gee, thanks for sending me such great teas!

5) Teas appear to be high quality yet very affordable. Even the paper filters are very affordable. $3 for 100 large. In Canada, they're at least $8. It's cheaper to order them from you!

6) I appreciate that you have such affordable sample tins. All these damn sample tins I ordered have now gotten me hooked on a few of your teas.

Thanks,
Rory