JKTeashop?

For general/other topics related to tea.

Apr 30th 15 7:08 am
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JKTeashop?

by Nebs » Apr 30th 15 7:08 am

I'm having a same problem than some people have with Jing. I ordered some tea couple weeks ago. I got order confirmation, but then nothing and the order is still in 'processing' mode in their website. I've tried to ask them about my order twice and no answer. Is this normal to them. :?

Apr 30th 15 8:46 am
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Re: JKTeashop?

by kiwi303 » Apr 30th 15 8:46 am

I must be the odd one out.

Ordered the 25th, email on the 27th with tracking number, track and trace shows it departing Guangzhou customs 29th...

It looks on track to be home before I am! (I'm on seasonal work 500km south of the farm until sometime mid May)

Apr 30th 15 10:19 pm
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Re: JKTeashop?

by Nebs » Apr 30th 15 10:19 pm

kiwi303 wrote:I must be the odd one out.

Ordered the 25th, email on the 27th with tracking number, track and trace shows it departing Guangzhou customs 29th...

It looks on track to be home before I am! (I'm on seasonal work 500km south of the farm until sometime mid May)
Lucky you. Having some nice tea waiting you to return.

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Apr 30th 15 11:09 pm
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Re: JKTeashop?

by William » Apr 30th 15 11:09 pm

Are you talking of Jing tea shop or JK tea shop? http://www.jingteashop.com/ or http://www.jkteashop.com/

May 1st 15 4:27 am
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Re: JKTeashop?

by kiwi303 » May 1st 15 4:27 am

Mines with the latter, JKTeashop, same as the thread title.

May 1st 15 12:20 pm
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Re: JKTeashop?

by Nebs » May 1st 15 12:20 pm

William wrote:Are you talking of Jing tea shop or JK tea shop? http://www.jingteashop.com/ or http://www.jkteashop.com/
http://www.jkteashop.com/
Sorry if message was unclear, I'm not native speaker.

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May 1st 15 7:22 pm
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Re: JKTeashop?

by William » May 1st 15 7:22 pm

I asked just because the title referred to JK while in the first post you mentioned Jing. :)

May 2nd 15 12:20 pm
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Re: JKTeashop?

by Alucard » May 2nd 15 12:20 pm

I ordered from jkteashop twice before and had no issues.

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May 2nd 15 2:41 pm
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Re: JKTeashop?

by William » May 2nd 15 2:41 pm

Alucard wrote:I ordered from jkteashop twice before and had no issues.
I also made some orders from jkteashop without any problems.

May 2nd 15 3:11 pm
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Re: JKTeashop?

by Nebs » May 2nd 15 3:11 pm

William wrote:I asked just because the title referred to JK while in the first post you mentioned Jing. :)
I noticed there is couple threads about Jing where people had same kind of problem. No answering etc. That's why I mentioned them.

May 2nd 15 3:15 pm
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Re: JKTeashop?

by Nebs » May 2nd 15 3:15 pm

William wrote:I also made some orders from jkteashop without any problems.
Alucard wrote:I ordered from jkteashop twice before and had no issues.
Glad to hear. Maybe my package will arrive some day despite these little problems. :D

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May 2nd 15 4:11 pm
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Re: JKTeashop?

by William » May 2nd 15 4:11 pm

Nebs wrote:
William wrote:I also made some orders from jkteashop without any problems.
Alucard wrote:I ordered from jkteashop twice before and had no issues.
Glad to hear. Maybe my package will arrive some day despite these little problems. :D
I am just guessing but maybe they are busy with new year's harvests?
Try to send another email, you could will receive a reply this time.

May 2nd 15 8:09 pm
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Re: JKTeashop?

by Nebs » May 2nd 15 8:09 pm

William wrote:
Nebs wrote:
William wrote:I also made some orders from jkteashop without any problems.
Alucard wrote:I ordered from jkteashop twice before and had no issues.
Glad to hear. Maybe my package will arrive some day despite these little problems. :D
I am just guessing but maybe they are busy with new year's harvests?
Try to send another email, you could will receive a reply this time.
I'm assuming the same, spring is busy time for tea shops. I will wait a week or two and try again.

Feb 16th 16 12:20 am
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Re: JKTeashop?

by angelll » Feb 16th 16 12:20 am

They apologized for the delay and then I deleted the complaint.
Last edited by angelll on Feb 19th 16 4:08 pm, edited 1 time in total.

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Feb 16th 16 1:43 am
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Re: JKTeashop?

by miig » Feb 16th 16 1:43 am

I ordered from them several times. Always got my stuff, but you're right, I waited 4-8 weeks, never had a reclamation though.