Becasue criteaque sugested it, i'l post my feedback here.
It took a realy long time for the order to arive (almost 3 weeks), but thats to be expected with intercontinental shipping. I dont realy mind, or I wouldnt have bought in the US. Also, I ordered just before the hollidays.
When the order arived I had to pay 10 euro (+/- 14.7 dollar) in customs.
Ofcourse this is in no way Adagio's fault. I wouldnt want Adagio do do anything illegal, but a lot of shops send their tea marked as a gift. Mine had "Teas" writen on it.
I have no idea if this is legal or posible, but it would ofcourse be beter not to have to pay taxes.
With these kind of shipping charges and taxes, I wouldnt order at Adagio again.
Its just to expensive. I ended up paying 60 Dollars for items, and 37 dollars for shipping and taxes.
When I opend the box I could already smell the tea, and everything was coverd in tea dust. The tins where closed firmly, so maybe customs opend the tins.
The packaging was fine, and everything was in good condition.
The glass mug however has a defect, a little blob of glass at the top.
I'm considering returning it, but shipping costs would kill me.
I havent had a chance to taste the tea yet (will do this tonight).
Overall I would say Adagio did a good job, but getting it to Europe is very complicated.
I hope this feedback will help, if you are expanding to the Old World.
Hope I didnt sound to negative, I still think Adagio is great
If you still wish to return it, I suggest keeping it in its original packaging and I’ll get back to you soon with the procedure to follow to exchange it with us here in Europe.
