I ordered the matcha kit from Ippodo, and the charge showed up on my bank account as a check card hold.
It sat there for 3 days, then disappeared.
Over a week later, the charge never actually went through, and my account balance is as if I never made the purchase.
Has this happened to you guys before, or did they make a mistake and not charge me?
If you have an online banking debit card that is usually what happens, that the sum appears as withheld, for a few days and only after five days it gets processed, and the transaction appears at the bottom as consumed, but I never heard someone getting back their money without a notice, and see if Ippodo has sent your item, or do they know about this, maybe they refunded you because they do not have the item you requested.
Jun 13th, '09, 01:58
Posts: 342
Joined: Jul 30th, '08, 02:24
Location: Cambridge, MA
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Re: People who have ordered from Ippodo: Charge take a while
I made a purchase with maruykyu koyamaen (another big Japanese tea company) and the same thing happened. I had already go my package, and effectively hadn't paid anything for it. I was about to contact them and ask if I could pay for my purchase, and they charged me again, the same amount, and it went through.TheMixer wrote:I ordered the matcha kit from Ippodo, and the charge showed up on my bank account as a check card hold.
It sat there for 3 days, then disappeared.
Over a week later, the charge never actually went through, and my account balance is as if I never made the purchase.
Has this happened to you guys before, or did they make a mistake and not charge me?
茶也醉人何必酒？
I ordered the matcha kit from ippodo and recieved it super fast. However, I used my debit card and the withdrawl took almost one month. I seriously thought they just forgot to charge me. Also, the exact amount was a little off in U.S. dollaras than what the website said. I love the company and can't wait to order more from them.