by Kevangogh » Jan 13th, '10, 09:42
We have an office and storage facility. The storage facility has a big refrigerator for all of the matcha. The loose leaf teas are packaged by the vendors for us in our own packaging and stored in specially sized bins. We don't package the teas ourselves at this stage, all of our vendors have facilities to do this so it's not necessary. Of course, I have watched them package the teas so I know how it's done, especially in regards to nitrogen. When a tea is vacuum packaged, at least in our case, the package is flushed with nitrogen first and THEN vacuumed. I could have them vacuum all of our teas if I wanted, but I don't like them packaged that way.
We seldom order more than 20 of any one tea at a time, but that depends on which tea we're talking about since some types move more quickly than others. We don't want to have any one tea stored here for more than a week if possible. On a slow moving tea, we may only order 3 or 5 of them, just depends. The goal is to keep the stuff moving, and to keep it in our facility for the shortest amount of time - in and out. We're all about fresh. Since we are in Japan, when we are running low on an item all we have to do is call up the grower and order the tea, it will be delivered to us within 24-48 hours of our placing the phone call. We have deliveries coming in nearly every day.
The growers store the tea in special warehouses where the temperature is lowered to near freezing and which is humidity controlled. They pull the tea throughout the year as needed or as we order it.
My experience - I'm not a big "shincha" person, I prefer the tea to be a aged (under proper refrigeration of course) a bit. I think some vendors hype the shincha thing too much. We have customers who only buy from us during shincha season, which is kind of a waste if you ask me because the stuff you buy in October can be just as good. I find a lot of the shincha to be a tad bit on the harsh side. That said, if you know what you are doing, you can compensate by brewing it at a lower temperature for shorter time. Shincha does not mean "better", just my opinion. Gyokuro - it's supposed to be aged. Typically, it's released in the fall. If you're buying first harvest gyokuro in June, the you bought it too early. I'm happy to point that out now so that when you teachat folks see vendor's hyping shincha gyokuro in June, you'll know better.