What price range does an item need to be in for you to use SAL, isntead of EMS?

$1-$50
2
33%
$51-$100
0
No votes
$101-UP
4
67%
 
Total votes: 6

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Dec 11th, '08, 00:45
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What method of shipping do you use?

by phantom9309 » Dec 11th, '08, 00:45

EMS definitely is the way to go on your expensive items but shipping adds up. :(

I'm looking for people's experiences with Surface Air Lifted(SAL) shipping. I personally haven't had many things shipped to me internationally so I'd like to hear any experience ranging from great to "poke me in the eye with a fork please." :shock:

Please add details like: what kind of item it was, what time of the year it was, how long did it take for you to receive the item, etc.

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Dec 11th, '08, 01:38
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by Geekgirl » Dec 11th, '08, 01:38

To the West Coast it is pretty fast. I usually choose SAL, and receive my items in less than 2 weeks, sometimes as little as 5 days. SAL means they have to wait until there is room, so it can take longer, but once it's enroute, it doesn't take much longer than U.S. mail.

The only complaint I have with SAL, is that sometimes the shippers don't pack well for freight shipping. This is not an issue with shipping though. Some of the the ebay sellers simply don't pack well. I ordered a teabowl from an ebay shop and they sent it with NO interior wrapping. Just the bowl loose in a box. :shock: Another shipper sent a teabeast with just a paper wrapped around it, in a thin paper box that was barely larger than the item. Of course both items arrived broken. One was repairable, one was not. My money was refunded by the seller of the item that could not be repaired, however they all stated that SAL is "at risk," so they are within their ebay rights to refuse to refund. (I would rather have had the bowl. :( )

Usually though, ebay sellers are very good with the wrapping and packing, so it's not a terrible risk.

(that probably didn't help much.)

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Dec 11th, '08, 01:38
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by olivierco » Dec 11th, '08, 01:38

From japan SAL insured works well.
Up to 100$ I use SAL. Above 100$ EMS because it has tracking.

EMS between 3 days and one week
SAL between 5 days and 20 days
(From Japan to France)

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Dec 11th, '08, 01:55
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by Sam. » Dec 11th, '08, 01:55

I definitely read this as "What sipping methods do you use?"...

I've ordered from China once and used SAL. It came to Texas in pretty good time, about two weeks, in good condition from an eBay vendor.

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Dec 11th, '08, 02:09
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by ABx » Dec 11th, '08, 02:09

I generally use EMS as long as it's reasonable compared to the item being bought. The EMS pricing can be weird; sometimes it's relatively reasonable, and another time it will be far too much even for an item of the same relative size and weight. So to me it just depends on how much that vendor wants, the difference in price between it and SAL, and how anxious I am to get it. Most of my purchases are either impulse buys or something that I've been wanting forever and want them NOW, so waiting for SAL is just painful :)

There's times that I've paid $20-$30 more just to get it in a few days instead of weeks just because I was so anxious to get the item. Other times EMS was relatively reasonable but I was in no hurry and so I just spent the difference on something else and waited :)

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Dec 11th, '08, 03:06
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by Oni » Dec 11th, '08, 03:06

I recieved my kyusu today, I always order it via EMS, last time the shop wrote me an e-mail that there was a fire at the airport and my package was seriously damaged, imagine if I wasn`t ensured, they have sent me another package after two weeks, with no cost, with SAL I suppouse I would have had some problems.

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Dec 11th, '08, 11:05
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by olivierco » Dec 11th, '08, 11:05

Oni wrote:I recieved my kyusu today, I always order it via EMS, last time the shop wrote me an e-mail that there was a fire at the airport and my package was seriously damaged, imagine if I wasn`t ensured, they have sent me another package after two weeks, with no cost, with SAL I suppouse I would have had some problems.
With SAL insured you get about about 50$ if the parcel isn't delivered. So up to 100$ I take the risk and have so far received all my SAL parcels.

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Dec 11th, '08, 12:00
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by gingkoseto » Dec 11th, '08, 12:00

The shipping could have huge variations. Some vendors I deal with are only willing to use express mail. For example, in the Chinese kind of ebay (taobao), the payment is send through a system similar to paypal, but the rule there is, after the buyer pays the money, the money is deposit in the payment system, but not available to the seller until the buyer confirm reception of their package. That's actually a very fair system for most buyers. But then for oversea buyers, the sellers are not willing to use low-cost but slower mail service, because that delays confirmation of reception and therefore delays claim of their sales money.

However, EMS is not always more expensive than SAL. Some venders in China (especially those located in large cities), can manage EMS with up to 50% discount, or more, depending on where they are. SAL is the government postal system and doesn't have such big discount flexibility. I believe (have never dealt with it though) in other countries with big population density (such as Japan, India and Korea), it's also possible to find discounted EMS, because there are so many EMS agents that are willing to sell more service with lower price. Of course not all vendors are willing to go through EMS agent, because they have nothing to lose buy charging you higher shipping costs. But if you spend thousands of dollors annually with a few same vendors (for example you lovers of expensive hand-made yixing or kyusu :P ), it doesn't hurt to ask or encourage or even urge your vendors to find low-cost, faster mailing service for you.

Besides, are there any large English speaking companies acting as "middleman" and buy goods for people from overseas? I once bought through a Chinese "middleman" company and think their charge quite worths it. Their EMS discount sometimes is even more than their service surcharge, depending on how much the goods worth. But they can't deal with English speaking customers.
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Dec 11th, '08, 13:19
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by Chip » Dec 11th, '08, 13:19

I usually go with vendor recommendations. I figure if I use what they recommend, I will have no problems in the event of a lost or damaged package. If they recommend EMS and it is too expensive to justify the expense, I would have no problem walking away from the transaction verses paying too much for something.
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Dec 11th, '08, 15:23
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by chamekke » Dec 11th, '08, 15:23

For me, it's more a question of weight. If the weight of a shipment does not require EMS, I almost always use SAL, unless the value is very high. Not just because it's less expensive, and I'm a cheapskate about such things (although, true & true), but also 'cause it's often faster that way! In my experience, Canada Customs almost always slows down the delivery of EMS shipments by holding them up for examination, probably under the assumption - usually correct - that the items inside are more valuable. Such shipments are also likelier to have surcharges imposed (taxes, processing fee, etc.) than items arriving via the "cheap" method.

Also, although I have had dozens if not hundreds of items shipped via SAL, not one of them has gone astray - yet! Touch wood {in the form of a nice Japanese natsume}
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Dec 11th, '08, 18:57
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by phantom9309 » Dec 11th, '08, 18:57

I got my order in today from Tokoname Teapot! It was shipped EMS so you know, but thats because half the order is a christmas present for my girlfriend. And I wanted to make sure I got it in time.

I took some pics but I'm at work now so I'll have to post them some other time, probably after finals are done.

Anyways I wanted to let you guys know that I'd rate my experience with this vendor as an A+. My only complaint, which I'm disregarding because I'm a patient person, is the time it took them to reply to my fist email. It took about 2-3 days for the first email to be answered but then after that any reply sent by me was answered within a day. I feel like they took every precaution when packaging my order. I also received my order within 3 days after my payment. I ordered some sencha from hibiki-an because I thought the price was right for my girlfriend and I to start on. Now I just need my tins to come in! :D

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